JUNE 20, 2021 ODER & DELIVERY UPDATE:
Worldwide there is a parts shortage at most factories as well as shipping delays in the ports of Long Beach & LA. The parts shortages have effected our factories to a limited degree. Therefore we are experiencing delays in our monthly shipments by up to 4-6 weeks. And special custom orders may experience an extra 4-6 week delay. But all inventory in stock can ship within 4-5 business days of order.
COVID UPDATE: 2021 COVID UPDATE:
JUNE-AUGUST 2021:
With the distribution of COVID Vaccines now widely available we have begun allowing scheduled visits for those that wish to see our products in person. Because we are a warehouse and not a showroom you will need to email us 2 weeks or more in advance to see if we have the products you would like to see in stock. Generally we will only do demos on the BC-5 roaster as that is the demo model we keep in shop. But if we have other roasters not yet crated we can show these during your scheduled visit. We can also show you demo grinders and some demo Single Serve equipment.
To schedule a visit email INFO@BCROASTERS.COM at least 2 weeks before you plan to visit. We require all visitors to be vaccinated & continue to wear a mask and do social distancing. COVID and its variants are still a threat to the USA and we require all to sign a COVID Release before a visit is scheduled.
SHIPPING & PARTS DURING COVID:
6.4.21: WorldWide there has become a shortage of parts. Therefore custom order of equipment not in stock make expect extra delays of 2-4 weeks added to standard build times of Roasters, Grinder and some other products.
SHIPPING:
Many of the shipping companies are still running behind on deliveries and as of May 21, 2021 FEDEX has added surcharges to all shipping (up to $30 surcharges for express shipping on each package) So plan ahead and order well in advance any parts or items you will need. We will not be shipping any parts EXPRESS or overnight until these surcharges are removed. Further there has become a world wide shortage of various parts used in the manufacturing of equipment. This has effected the production of Coffee equipment as well. Therefore there will be extra delays in custom ordered equipment. All in stock equipment can be shipped without delays.
